FAQs – Essie Powell Site

Frequently Asked Questions

Got questions about our cleaning services? We’ve got answers! Explore our Frequently Asked Questions to learn more about our processes, scheduling, pricing, and what makes American Maids & Floor Cleaning Specialist the trusted choice in Mason, OH, and beyond.

Common Questions

Most Popular Questions

How much is house cleaning services in Cincinnati?

This price for house cleaning services in Cincinnati OH will vary depending on the size of your home and the frequency with which you need the service. For example, weekly or bi-weekly service will generally be less expensive than monthly or one-time service. If you have a larger home or require more specialized services, you can expect to pay more. To receive your free estimate from American Maids & Floors, click here!

How do I prepare my home for my housecleaning?

While it is not necessary to clean before a cleaner comes, it is always appreciated if the homeowner does a little bit of tidying up. Having the counters and sink cleared of dishes allows us to scrub and clean deeply, and picking up items as much as possible off the floor is extremely helpful.

Do your cleaning technicians accept tips?

Tips are never expected, but are greatly appreciated, and are accepted. Most clients prefer to tip a little at the end of each cleaning, but some prefer to provide a large tip at the end of the year. We love hearing that our work is appreciated and if you’d like to leave a review on our website or Facebook page, we’d greatly appreciate that!

What is the difference between a move out clean and a standard clean?

Our standard cleaning checklist is incredibly extensive, and what we follow for both your initial cleaning and recurring cleaning appointments. A move out/move in cleaning service is reserved for vacant homes, and includes tasks such as interiors of cabinets and appliances. However, you are always able to add these tasks onto your standard cleaning if only certain additional cleaning tasks are desired. To see our standard checklist, click here, and to see our move out/move in checklist, click here.

Are pets at home OK?

We love all pets, but you know your pets better than we do! If your pet is comfortable being around new people, especially those making noises – vacuum – mopping, etc – then having the pet at home is completely fine with us. To ensure that everyone is safe and comfortable, we do recommend that the animal be in a crate or a separate room for the duration of the job. If a pet is not comfortable around new people or noises, we ask that the pet be contained in a manner in which they will not be able to interact with the cleaners. American Maids only hires cleaners who are comfortable with pets, but if a pet is acting in a threatening manner to our cleaners, they are trained to leave the home immediately until we can reach you to discuss future cleaning options.

How long does an initial cleaning take?

The first cleaning ALWAYS takes the longest as we bring your home up to maintenance level. How much longer? The length truly depends on several factors, some of those factors are the amount of pets, kids or people living in the home, the level of buildup, decorating style and the size of your home. Most of American Maid’s clients prefer to schedule regular cleanings, whether it be weekly, bi-weekly or monthly. Bi-weekly and every 4 weeks are our most popular recurring services. Having recurring services helps us maintain your home beautifully and keeps the time length and costs down for you.

If you’d like to use our cleaning services more sporadically, each visit will take longer than if you were to have us come regularly. The more time between appointments, the more buildup there is.

How often can you provide service?

We can provide services as often as you would like. American Maids is happy to provide services weekly, biweekly, monthly or sporadically. Some clients request cleaning services for special events or move in and move out services. As the leading cleaning company in Cincinnati we are happy to work on a no-contract basis, which means that you can update or change your service schedule to accommodate your needs or budget as they change. For commercial clients we can provide services either during the workday or after hours – whichever best suits you.

Do I need to be home for the cleaning?

No, only if you would like to be. Upon booking, we will ask you if you will be home or how we will be able to enter the home if you plan to not be there. For the initial cleaning, most of our clients prefer to be home to show the cleaners around and explain any areas to give special attention, and explain any areas we can avoid. The majority of our regular clients trust our insured house cleaning professionals with a spare key or a key code to enter the home.

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Frequently Asked Questions

Got questions about our cleaning services? We’ve got answers! Explore our Frequently Asked Questions to learn more about our processes, scheduling, pricing, and what makes American Maids & Floor Cleaning Specialist the trusted choice in Mason, OH, and beyond.

Common Questions

Most Popular Questions

Need help?

Cleaner Carpets, Healthier Spaces! Schedule Your Carpet Cleaning Now!

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Support

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